Contact us
One mailbox, read by a person. No ticket numbers.
We aim to reply within two working days. If your message is about a payment, include the email address on the account — it is the only thing we need to find it.
Registered address
Decyb Technology LLP
4127 Palm City, Kohara, Ludhiana, Punjab, India
What to write to us about
- Billing, cancellations and refunds — see the refund policy first
- Trouble signing in, or a sign-in code that never arrived
- A story with an error in it, or a word used in a way that reads wrong
- Deleting your account and the data attached to it
Privacy requests
Requests to export or delete your data go to the same address. What we hold and how long we keep it is set out in the privacy policy.